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Managed Services Dashboard

Your partner in ensuring you get the maximum value from our regulatory reporting solutions.

Time To Value Satisfaction

Handover

15

Days

Test Report

26

Days

Production Report

120

Days

NPS

38.3

Average

Availability

System Availability

This Week
This Month

720 / 720

= 100%

Application Availability

This Week
This Month

4 x Sev 1

Tickets

Total Tickets

This Week
This Month

Open Ticket Ratio

This Week
This Month

Ticket Age

This Week
This Month

All Tickets

Name
Ticket Status Name
ID
Phase
Days
Progress
Ticket Subject
Actions
Customer Responded
286291
Preparation
10
Mapping Issues
Pending Regnology
285234
Pending

2
EMIR Refit reporting to REGIS TR / EMIR029 Error
New
21926
Complete

0
Mismatch Report
Pending Release
287185
Complete

0
Degroof: OTC deployment Testsystem
Pending Regnology
287180
pending

0
EMIR: Bugfix Sorting of Export file upload not working correctly